Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). What are the dimensions of the K-Select™ brewer? This issue does not affect any other brewer models. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Troubleshooting Tip: My Brewer Isn’t Powering On. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). Can I adjust the size of my beverage with the Keurig® 2.0 brewer? Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? Note: If you have poured more than 10 oz. Commercial Coffee Makers. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. How much will I be charged? They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). What are the Keurig® Starter Kit Terms & Conditions? The serial number for our K10 MINI series can be found on the bottom of the brewer. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. Is there auto-off functionality for the K-Select™ brewer? Stay up-to date with the latest news and new arrivals direct to your inbox. Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. and 10 oz. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. What are Keurig® Brews #1 - #6 for on my brewer? Why is there water in the Drip Tray of my K15 brewer? You can read about it here. ), and a removable drip tray. I can't find the Power Button on my brewer, where is it located? Can I adjust the brew temperature of my beverage? Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. This issue does not affect any other brewer models. This issue does not affect any other brewer models. The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. The water tank is located on top of the unit towards the back. Water can overheat during brewing, spray out and burn consumers. The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). What type of pods can I use in the K-Select™ brewer? Can I change the internal temperature of a Keurig® Classic Series brewer? Can I adjust the temperature of my beverage with the K-Select™ brewer? with these instructions before it is used. The link you selected is for a destination outside of the Federal Government. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Is there a shipping or handling fee for the Keurig® Starter Kit? It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. Keurig says its Mini Plus Brewing Systems, with model number K10… Is there a recommended brew setting for customers who live in high altitudes? In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. The recall does not affect any other brewer models. This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. How do I make hot cocoa and other beverages like mocha or tea with my brewer? The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Open as PDF. Troubleshooting Tip: Add Water Indicator Not Flashing. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. Keurig has also been a victim to negative reviews and negative news. Choose from contactless Same Day Delivery, Drive Up and more. Repair kits are being disbursed to those affected. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. Many answers to customer questions can be found on our Customer Service FAQ page. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. Consumers should check with recalling firms for further details. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. K10 is marked on the packaging. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Spanish: (301) 504-7800. WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. Recalled brewers … How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. K-Suite: The serial number can be found on the bottom of the coffee maker. Phone: (301) 504-7908 Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. Keurig 2.0 and Plus Series. CPSC.gov is an official website of the United States government. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 Heard on the news today Keurig had a recall of K10 coffee brewers. Does my K15 brewer have an auto-off feature? Please feel free to contact our Customer … What is the Keurig® Starter Kit 12-month purchase commitment? If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? Take care when turning over your brewer, especially if you have already added water to it. The recall affects 6.6 million machines in the United States and 564,000 in Canada. If you are the owner of a K10 Mini Plus brewer (or B31) please visit … Contact Keurig customer support for a repair kit to fix the problem. How do I verify my brewer is part of the recall? How to Program Your K-Elite™ Coffee Maker. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. What are the advantages to using the brewer carafe option? The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. The Consumer Product Safety Commission released details on the recall this morning. ET, and from 8 a.m. to 3 p.m. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? How to Descale Your Keurig ® Brewer. Descaling is an important part of cleaning your Keurig® brewer. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? These particular coffee makers … Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. How often do I need to descale my system? You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Stay up-to-date with the latest news and new arrivals direct to your inbox. Is there a cancellation fee? They recommend standing an arm’s length away from the machine while it brews. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. The recall happened in December 2014. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. We would like to hear from you. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? The CPSC ordered it back saying that the water gets overheated in the brewing process. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. These two coffee makers are visually identical. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. The concern is water can overheat during brewing, spray out and burn consumers. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Published 5/16/18. How much water can I add at a time to the Keurig® K15 brewer? The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. Watch this video to learn how to descale your Keurig® K15 Brewer! 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