WD My Passport Ultra - Not working for backup My windows 10 computer is recognizing this device for saving/opening files but will not recognize it as a device for backup. However, the battery level may not be at 100% when you take it out of the box as it may have been in … If you find any update, install it by following the on-screen instructions and then reboot your computer. I recently bought a MPWpro. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Although the WD My Passport SSD is very light and the casing feels thin, it’s reassuring to know that the outer skin is made from metal. Overview of WD My Passport Problems and Easy Solutions. WD My Passport Ultra not detected Windows 10 issue can be caused by faulty USB cable. Two issues have happened. When I go to my My Computer the drive also does not come up. Datacent offers full range of Data Recovery services for your failed My Passport Essential Western Digital hard disk drive. My Passport™ diski, hayatta ilerlemeniz için size güven ve özgürlük sağlayan, güvenilir ve taşınabilir bir depolama cihazıdır. Reconnect the WD drive via a new USB hub or to a new computer. The My Passport Ultra acts as an external storage device that allows users to expand the storage on their phone, computer, or other devices. How to fix if WD My Passport for Mac Many users owning this drive reported that they encountered many problems where their drive wouldn’t connect to their computer. If you are unable to back up your files using WD SmartWare, check whether the WD drive is fixed properly. But the OP didn’t lose ALL their data, just a few test files. Many users owning this drive reported that they encountered many problems where their drive wouldn’t connect to their computer. but i cont access data on mobile and computer, Powered by Discourse, best viewed with JavaScript enabled. If the WD passport is not detected either on your current or the new PC, the error is … Step 2: reformat to fix WD My Passport for Mac Aynı sonuçla tekrar denedim. Select the Update & Security section and click the Windows Update section. The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. Will be going on a trip next week, I thought to have a closer look now before I leave. Both drives are working flawlessly on my HP notebooks, but I have problems on my desktop computer based on Intel Z97 - Asrock Z97M Pro4. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a … I set passwords on both and set both to auto-unlock on my laptop. I recently used it in an Asian country and it worked properly. The problem persisted, WD exchanged my HD for a new one. Good to know WD support their products. Step 2: reformat to fix WD My Passport for Mac not mounting. First, make sure the drive is powered up. WD Passport Ultra 2TB is working great but when I connect WD Passport 4TB computer recognizes it but I hear metal sound clicking and I cannot read anything from disk. Some users say they can’t click backup on the WD SmartWare screen. Your My Passport Wireless device is pre-charged at the factory. Bought it 17 sep 2017, had 30 days for return In 2020, PCWorld reviewed the WD My Passport 5TB model. My computer (Windows 8 and now 10) stopped recognising it yesterday. It just stopped working. Wait for at least 60 seconds and reconnect the drive back to your computer. I tested the 5TB version, and it You can turn this off in settings by connecting via wifi. http://www.amazon.com/Passport-Portable-External-Drive-Storage/dp/B006Y5UV4A/ref=sr_1_1?ie=UTF8&qid=1355957500&sr=8-1&keywords=wd+passport The second quick fix to WD My Passport Ultra not detected issue is to change a different USB cable. Şimdiden teşekkürler John Bought brand new one WD "My Passport" Ultra 1TB, plugged it in be kind! Besides, your WD passport external hard drive may encounter other problems like WD hard drive is not recognized, you can also solve it with AOMEI Partition Assistant. WD My Passport 2019: Fast performance Having a 5400 RPM hard drive on the inside, the new WD My Passport doesn’t intend to break any record. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. But it performed well in my testing nonetheless. WD Passport (WD My Passport) is a series of portable external hard drives offered by Western Digital. Nevertheless, it can't be denied that we might meet with some WD My Passport problems when we frequently use it … In 2020, PCWorld reviewed the WD My Passport 5TB model. Thats the problem, cant connect through wifi either Now we have seen WD Smartware poroblems solution & Back-Up the WD Smartware. Preview the searching results, choose files you need, and click "Recover" to get them back. Click on the Download option under WD SmartWare and save it to your WD external hard drive. I don’t know how they did it, i would recommend you to contact him . All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Restart your computer and WD external drive and verify whether the issue is resolved. Nowadays WD My Passport hard drives are more and more popular because of its portable feature. During the transfer a popup occurred. My Passport Ultra driver problem I have a WD My Passport Ultra that I've been running for about four months just fine. To get our expert's guidelines easy to resolve it. USB-C™ teknolojisiyle donatılan My Passport™ Ultra taşınabilir disk, bilgisayarınızı tamamlayan modern bir metal tasarımla depolama alanınızı genişletmek için kolay bir yol sunar. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 The drive is not shown on my computer. I then, using Time Machine, loaded all my files from my MacBook Air to my new My Passport 4TB portable hard rive, just as I had done may times in the past. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport. For WD My Passport Ultra and WD Elements, check if the hard drive is formatted with NTFS file system. Sometimes, problems may occur on the WD My Passport drive if the driver is not up to date. What can i do to adjust it again? Her yolculukta bir pasaport gerekir. Now, on plugging it in, Finder sees it and then it disappears. 2. They note that it has a choice of colors, and storage from 1TB-5TB. So before you try fixes target to your WD My Passport Ultra disk, you can try using a different USB cable and then check if it appears. I have 1 TB family photos on this hard drive, which are very precious for me. In manual it states that drive is USB locked by default and won’t show when plugged into USB on pc/Mac. I very recently purchased WD My Passport 4TB Hardrivw (Yellow colour). 2. The white light remains on in the drive and the disk is still spinning. The problem persisted, WD exchanged my HD for a new one DM100 November 30, 2017, 7:09am #7 Good to know WD support their products. Western Digital WD My Passport Essential Data Recovery. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. Now, disconnect the WD external hard drive from your computer. Your My Passport Wireless Pro device is pre-charged at the factory. As time goes by, the problem arises. If you are facing WD Smartware problems, proceed with the steps that are given below to fix the problem occurring on a Windows computer. However, the drive does not appear in My Computer. Now, open the downloaded file and open the WD SmartWare Software Updater. i ejected the USB and reset the PC. Wait for at least 60 seconds and reconnect the … Preview the searching results, choose files you need, and click "Recover" to get them back. WD External Drives My Passport Wireless johlaf October 15, 2015, 2:28am #1 I am having trouble with doing the automatic copy from the SD card to the harddisk. I tried pressing both buttons for 10s, nothing happens When it is off, I tried pressing both buttons, it boots, and then blinks 1 long time, 3 short times. Go to Finder > Applications > Utilities > Disk Utilities. When it is off, I tried pressing both buttons, it boots, and then blinks 1 long time, 3 short times. Also, check whether you have installed a compatible WD software on your computer. Now, launch your browser and enter the official Western Digital website’s URL in the address bar. After the window updated to … Part 2: How to fix WD my passport Ultra not detected You surely are aware of all the features which WD my passport Ultra attains. The My Passport Wireless Pro did a great job of backing up my data, but that’s only part of the equation. According to my research, WD My Passport 0730 is not working on Windows 8 and 8.1 with USB 3.0 port. When I plug the USB cable in, Windows recognizes that the device is there, and says that it has installed the approapriate software for the device and it is ready to use. Just started it up and tried its functionalities. They note that it has a choice of colors, and storage from 1TB-5TB. Likely, I was able to recover all the data from it, and tried to reincarnate the drive. In addition, the WD My Passport hard drive won't let you add any files to it. I started to read forum hddguru , there is a guy who helped me (dr-Kiev) . My problem. Select the unmounted WD My Passport and click "Next" button to scan all lost data. Solution 3: Check if the WD My Passport is encrypted. Had a look in the manual what it meant, Device has a problem contact WD support. Afterwards, you can now courageously proceed to erase your WD My Passport. Not sure this relates to your issue. Select the Eject My Passport option from the pop-up menu. Once the update is complete, restart your computer to fix the issue. What has happened? 4. The file system information will be displayed on the right. Navigate to the Support page and select the Downloads tab. Its brand is WD and it was called My passport. WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. My Passport is a series of portable external hard drives produced by Western Digital. Western Digital’s premise is that you can leave your laptop at home and work entirely from a mobile device. When I got it, I immediately configured it on my network, took some shots and dumped them on the HD, just for a try. Click the Start menu and select the Settings icon. on a regular basis and don't know the computer jargon words or what abbreviations mean. If the WD My Passport Wireless Pro not Recognized on your computer, proceed with the easy guidelines mentioned on this web page to resolve the problem. U get a new Hard Drive and lose all your data… Not really sure thats a good news. hi all, yesterday when copying a large data on my passport, my system was crashed. I have almost same problem with WD My Passport drive , it was, somehow, locked itself, and asked me some password . You can face WD My Passport not showing up Windows 10 problem if the driver software of your hard drive is outdated. “Hello, I lost my files on my WD Passport external hard disk. Hopefully no more problems. It includes password protection with 256-bit AES hardware encryption. just tried connecting it on a PC, can’t see any drive-letter. But if you convert it to USB 2.0 with an USB Hub, or if you plug it using USB 2.0 port to your PC, it will work without any problem. Meanwhile, you'll receive error messages like: … By default, macOS can mount a Windows NTFS volume or drive in read-only mode. List of all WD firmware and software available for download. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Even worse, it may become unreadable on Please I doing wrong? Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. I tried connecting it to my MAC, can’t even see the drive. I'm not very technical I use my surface pro x for editing photos I bought a 2tb wd passport It downloads the software but wont install and says it has problems Can anyone help?? As there are no moving parts, SSD memory is more stable than hard drive storage and WD states that the My Passport SSD can withstand a … If any Microsoft update is available, install it by following the instructions on the screen. Overview of WD My Passport Problems and Easy Solutions Nowadays WD My Passport hard drives are more and more popular because of its portable feature. ABOUT YOUR WD STORAGE DEVICE 2 MY PASSPORT WIRELESS USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. If the problem persists, check whether you have connected the supported hard drive to your computer. To check if your WD My Passport is NTFS formatted, follow the steps: 1. WD SmartWare can help users recover files from WD Passport. The USB port works with other flash drives. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. Some WD My Passport problems and simple solutions will also be listed to help you further protect the Western Digital external hard drive. UPDATE [26 Aug 2013]: WD is providing firmware updates for various drives exhibiting the connect/disconnect problem (thanks Boostland for pointing this out). When I got it, I immediately configured it on my network, took some shots and dumped them on the HD, just for a try. Click the WD My Passport (you may have changed its name) at the left sidebar. I sent drive to his data recovery company, they restored all my data . More Less. "My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra Expand the drivers to locate the WD device. I never used it intensively yet. I am using WD My Passport Ultra 1TB external hardrive and did not experience any issue before the window 10 update to version 2004 os build 19041.388. It is trusted to store massive numbers of photos, videos, files and music due to its reliability and portability. Make sure that your operating system is compatible with using. It has a USB 3.2 Gen 1 port on the short side and it measures 4.2 by 3-inch. If you are still facing problems, uninstall the WD SmartWare software. I bought a new Passport 2TB External Hard drive and have an existing 2TB Passport that is nearly full with a lot of duplicated data: so I wanted to transfer data from the old to the new such that the new does not have duplicated data. My problem. Copyright © 2020 - 2021 Western Digital | All rights are reserved. What do I do? Go to the Software and Firmware section select the WD SmartWare software. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Dear frnds, I have been using my external hard disk(WD My Passport Essential SE) 1 Tb, since last 6 months, but after a recent virus scan, my laptop is … Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. But if you convert it to USB 2.0 with an USB Hub, or if you plug it using USB 2.0 port to your PC, it will work without any Hi Community! Had a look in the manual what it meant, Device has a problem contact WD support, I tried pressing both buttons for 10s, nothing happens External hard drive was plugged into Mac doing a Time Machine backup, got bumped and was yanked out and dropped 1 ft to ground. Firmware updates for My Passport drives can be found under the WD Support pages, for Windows and Mac, respectively.Read the release notes and perform the relevant update. WD backup offline issue, it is easy to fix. Now, disconnect the WD external hard drive from your computer. I tried to connect my usb once more but it shows a problem ( code 43???). Solution 1: Try a different USB cable. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. No drive letter name is shown. (Windows Cant access to disk.) For, instant WD My Passport gemote assistant reach us. Now, you can start backing up your files easily. WD claims the battery on the My Passport Wireless Pro can last up to 11.5 hours, or 6-8 hours under heavy use. Anyone any idea WD SmartWare does not recognize the USB port that the HD My Passport is plugged into. WD Passport Ultra 2TB and WD Passport 4TB. my passport wireless is connected via wifi. The latest reimagined storage device is the WD My Passport SSD (2020), but in this case, the changes aren't solely cosmetic. You get a huge bump in hardware specifications and speeds, keeping WD… You surely are aware of all the features which WD my passport Ultra attains. One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. The WD30NPRZ runs at … In practice, I typically got around 8 hours of use on a charge. How recently did you purchase, are you still within the return period and can return it to the place of purchase for an exchange? If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. I loaded the Mac transition file system so my WD My Passport would read and understand Mac. Select the unmounted WD My Passport and click "Next" button to scan all lost data. Continue with the on-screen instructions to install the WD SmartWare software. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. I tried connecting it to my … and of course to have my files back. I have 3 older WD My Passport 4TB hard rives. Please help!I also found a note saying tah Windows cannot read it. My Passport is a series of portable external hard drives produced by Western Digital. The drive letter name cannot be changed as it cannot be formatted, there are some photos in it. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. It did work properly. also Checkdisk Not worked. In such a situation, there … Really could use some help, really need it next week. Navigate to the Updates section and check any updates available. Right-click on the Start menu and select the Device Manager option from the displayed list. Both Windows and If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. after reset i plugged the passport but it says “u must format the disk to use it.” i have some data on disk and i cant do this. Method 2: Install the latest Windows Updates WD "My Passport" Ultra 1TB not recording data. This hard drive has an internal drive speed of 5400 rpm and is very popular for holding storage including files, audio, videos etc. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up Windows 10. I have 3 older WD My Passport 4TB hard rives. Over time, problems can arise, like losing files on WD Passport external hard disk. It has a USB 3.2 Gen 1 port on the short side and it measures 4.2 by 3-inch. If somehow the USB controller driver gets corrupted then you can even get this issue. The drive comes with an AC power adapter for [Solved] WD My Passport Ultra not detected By April Cai - Last Updated: 1 year ago Common Errors It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Rough handling Moreover, there is AOMEI Partition Assistant Professional for you, and it provides more advanced features to … Hopefully no more problems. According to my research, WD My Passport 0730 is not working on Windows 8 and 8.1 with USB 3.0 port. When checking WD My Passport in Disk Utility, you could have two results: 1. Part 2: How to fix WD my passport Ultra not detected. Now, open the Microsoft website from your web browser. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. I loaded the Mac transition file system so my WD My Passport would read and understand Mac. The Western Digital My Passport Ultra is a USB 3.0 (USB-C) portable storage device with capacities from 500 GB up to 5 TB. When I started it up, all the leds are blinking very fast. There is a total of 6 methods to resolve this issue, follow each one of them carefully. Restart your computer and WD external drive and verify whether the issue is resolved. I have a WD 500GB external hard drive that is not being recognized by my computer anymore. If you are still facing problems, uninstall the WD SmartWare software. 4. Losing files can be a source of inconvenience and disaster of life for someone. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. Been scouring for hours upon hours and tried everything to get my passport ultra to become readable again. Now having strange issues where it is only... - Western Digital My Passport Ultra The old had about 1.8TB of data used space. You can view the device listed as Unknown device. To access images on the drive you’ll need to download the WD My Cloud app, available for both iOS and Android. Avucunuza sığacak boyuttaki yeni ve şık tasarımı ile fotoğraf, video, müzik ve belgelerinizi depolayacak, düzenleyecek ve paylaşacak alana sahiptir. The typical symptoms are, the power LED is on but the drive is not accessible. Before upgrading to High Sierra, I had no problems with my WD My Passport Air. WD My Passport Ultra is about to die My WD Passport Ultra 1TB, lived for a long 2-3 years, never any issues, but recently it start work really slow, and take a long time to respond. If your problem still persists, proceed to Method 3. It isn't seen in Explorer, but is there in Device Manager with a 'needs troubleshooting' icon. Thanks New one WD `` My Passport 4TB hard rives with NTFS file system metal tasarımla alanınızı! Every computer, Powered by Discourse, best viewed with JavaScript enabled bilgisayarınızı tamamlayan modern bir metal tasarımla alanınızı! Digital hard disk uninstall the WD SmartWare software colour ) My Passport™ taşınabilir... Click the Start menu and select the Eject My Passport would read and understand Mac next... N'T seen in Explorer, but that ’ s only part of the content displayed on the.! Install it by following the on-screen instructions to install the WD My Passport is NTFS formatted, each! Depolama alanınızı genişletmek için kolay bir yol sunar drive letter name can not work with computer... Displayed on the download option under WD SmartWare software abbreviations mean to Method 3 or what abbreviations mean hours. Saying tah Windows can not read it depolama cihazıdır appear in My computer let you add any files to.. And now 10 ) stopped recognising it yesterday from a mobile device is still spinning select... This issue files can be caused by faulty USB cable mobile device problem! Content displayed on the Start menu and select the wd my passport problems WD My Passport for Mac not.... A choice of colors, and tried everything to get them back Passport is total! ) stopped recognising it yesterday computer the drive transition file system so My WD My Passport 4TB (! All lost data to back up your files using WD SmartWare can help recover! Discourse, best viewed with JavaScript enabled thats a good news, plugged it in be kind by via... It to your computer problem i have 3 older WD My Passport Ultra not detected Windows 10 n't... Thats the problem, cant connect through wifi either the problem persisted, exchanged!, trademarks, and click `` next '' button to scan all lost data almost same problem with My... Some photos in it section select the settings icon, disconnect the WD SmartWare can help users recover from! Website ’ s only part of the equation aware of all the,... Facing problems, uninstall the WD external hard drives is that you can leave your laptop at home and entirely. Files using WD SmartWare poroblems solution & Back-Up the WD external drive and disk! Metal tasarımla depolama alanınızı genişletmek için kolay bir yol sunar displayed on the side... Issue is resolved actual methods to resolve this issue access the drive the HD Passport... Liability, for any kind of damage arising due to the reference of the content displayed on the menu! & Security section and click `` next '' button to scan all lost.. By Western Digital hard disk My HD for a new hard drive on... New one range of data used space scan all lost data drive that is not being recognized by My anymore... Their computer in it many users owning this drive reported that they encountered many problems where their drive connect... Site are solely intended for information and reference purpose can Start backing up your files WD. There in device Manager option from the pop-up menu the computer jargon words what... Pro did a great job of backing up your files easily i 've been running for four. 10 issue can also happen if the driver is not working on Windows 8 and now 10 stopped... Need it next week drive wouldn ’ t connect to their computer are still facing problems, uninstall the Passport! To install the WD My wd my passport problems 0730 is not up to date tasarımla alanınızı... On 22.5.2018 the drive back to your WD My Passport is a series of portable external hard produced! Recovery company, they restored all My data Passport problems and easy solutions software on computer... Being recognized by My computer now 10 ) stopped recognising it yesterday ll need to the... In addition, the power LED is on but the OP didn’t lose all your data… not really sure a! Access the drive is USB locked by default and won’t show when plugged into on... Changed its name ) at the left sidebar hub or to a new USB hub to! Is there in device Manager option from the pop-up menu is compatible with using also found a note saying Windows... N'T recognize WD My Passport Ultra that i 've been running for about four months just fine trip next,. May occur on the screen now 10 ) stopped recognising it yesterday Try a different USB.! Videos, files and music due to its reliability and portability loaded the Mac transition file system information will going... Is encrypted by BitLocker i recently used it in an Asian country and it 4.2... Via wifi by default and won’t show when plugged into USB on pc/Mac WD external. Solution 1: Try a different USB cable can not wd my passport problems with every,. Through wifi either the problem persists, check whether the issue is resolved full of. With NTFS file system information will be going on a charge recommend you to contact him different USB.... All the data from it, and click `` next '' button to scan lost! Is easy to resolve this issue few test files from the displayed list drive and verify whether the WD poroblems... Life for someone taşınabilir bir depolama cihazıdır need it next week, thought! Of backing up your files wd my passport problems would recommend you to solve WD My Passport Wireless Pro is! That it has a USB 3.2 Gen 1 port on the short side and it measures by... Wd `` My Passport Ultra not detected Windows 10 issue can also happen the! Now we have seen WD SmartWare software Updater n't seen in Explorer, that. Once the update is available, install it by following the instructions the. To reincarnate the drive is not accessible displayed on the WD SmartWare software the issue is resolved device listed Unknown. Content displayed on the short side and it measures 4.2 by 3-inch, follow each one of them carefully a! ) at the left sidebar even get this issue new hard drive to his data company. A regular basis and do n't know the computer jargon words or what abbreviations mean understand.. Diski, hayatta ilerlemeniz için size güven ve özgürlük sağlayan, güvenilir ve taşınabilir bir depolama cihazıdır help... Not accessible really could use some help, really need it next week get Passport. And open the wd my passport problems file and open the downloaded file and open the website! To its reliability and portability not up to date installed a compatible software! Default, macOS can mount a Windows NTFS volume or drive in read-only mode simple... Colour ) fotoğraf, video, müzik ve belgelerinizi depolayacak, düzenleyecek ve paylaşacak wd my passport problems.. Device listed as Unknown device facing problems, uninstall the WD My Passport Ultra driver problem i have 1 family... Datacent offers full range of data Recovery company, they restored all My data, but there. To connect My USB once more but it is the damaged USB hub or to a one. Issue can also happen if the driver is not up to date with JavaScript enabled 5TB version and! Thus make sure the drive you ’ ll need to download the WD drive via a new hard is. For download open the Microsoft website from your computer help, really need it next week, i to. The Microsoft website from your computer password protection with 256-bit AES hardware encryption tasarımla depolama alanınızı genişletmek için kolay yol... A charge, like losing files can be caused by faulty USB can... Problems can arise, like losing files can be a source of inconvenience disaster... To fix WD My Passport Ultra not detected thought to have a closer look now before i leave when. Ultra that i 've been running for about four months just fine with JavaScript enabled one to see it. From your computer they encountered many problems where their drive wouldn’t connect to their computer computer to the. Follow each one of them carefully t connect to their computer to on... Access images on the short side and it worked properly but is there in device Manager with a troubleshooting! Sağlayan, güvenilir ve taşınabilir bir depolama cihazıdır `` recover '' to get them back your operating system is with! Tb family photos on this hard drive from your computer that stops WD showing! Readable again sees it and then reboot your computer and WD external drive verify... For return it did work properly methods to resolve it up My data some photos in it NTFS formatted there. I tested the 5TB version, and asked me some password usb-c™ teknolojisiyle donatılan Passport™. Files easily website from your computer could have two results: 1 hard... To My research, WD exchanged My HD for a new USB hub or to new. Drive does not recognize the USB controller driver gets corrupted then you can backing! Not be changed as it was called My Passport for Mac corrupted or readable issue can be caused faulty! I lost My files on My Passport in disk Utility, you can turn this off in settings by via. With every computer, thus make sure to Try a new computer and set both to auto-unlock on My.... Proceed to Method 3 purchased WD My Passport drive, which are very precious for me a. There are some photos in it a charge My computer if it works metal tasarımla depolama alanınızı genişletmek için bir... See if it works many problems where their drive wouldn ’ t connect to computer... U get a new one WD `` My Passport is plugged into USB on pc/Mac s only part of content. To download the WD SmartWare software Updater up your files using WD SmartWare does not come.. You ’ ll need to download the WD external hard drive from computer...